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FAQ
Our V1.0 size can fit phones with a maximum phone width of 72mm and screen height of 135mm.
Our V2.0 size can fit phones with a maximum phone width of 85mm and screen height of 160mm.
Standard Size: 95 x 85 x 131mm, 100g
Large Size: 148 x 90 x 161mm, 100g
Standard shipping is free Australia wide.
Express Shipping is generally $10 for quantities under 5. For quantities over 5, this will be calculated on checkout.
For international shipping is generally a flat rate of $20. For large quantities, this will be calculated during checkout.
Domestic (Australia): Standard: 1-6 business days to arrive once dispatched
Express: 1-3 days to arrive once dispatched
International: Approximately 14-16 business days
We ship worldwide.
Unfortunately we do not stock spare parts but these can be easily sourced online.
Please contact us as soon as possible with your order number and new address. If the item has been shipped, unfortunately the address cannot be changed.
Please contact us with the following information:
- If you are using mobile or web
- Which browser you are using
- Which Operating System are you using - Windows/Mac/Linux
The NFC chip allows the official Google Cardboard App to open once your phone has been placed inside the headset. NFC is only available with newer Android phones and is not compatible with older phones or iPhones.
You can clean them with with either rubbing alcohol or nail polish remover. Use a cotton ball or Q-tip to avoid coming in contact with the cardboard. The cardboard will absorb the liquid and puff out.
Lead times will vary depending on the quantity, type of printing required and delivery address. However we aim to have most orders completed and delivered within 3 weeks from receipt of payment and completed artwork.
If you wish to cancel a custom printed order, please let us know as soon as possible. If the order has not begun the printing process your order can be cancelled and 100% refunded. If the order has begun printing/delivered you cannot return or cancel the order unless there is a fault with the product.
Please contact us and let us know you specific requirements and we will let you know whether your request is possible.